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EU Server Stress Test - Open Beta 2 Weekend - Ashes of Creation Apocalypse


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Glorious Ashes of Creation community!

The second Ashes of Creation Apocalypse Open Beta Weekend is in full swing, and we want to put your combined testing power to good use to stress-test our server clusters for the EU region.

We're calling all players to queue up for the SOLO game mode on the EU SERVER to help us generate data, so we can review the performance.

Test Start: Friday, January 25, 2019 at 11:00 AM Pacific/7:00 PM UTC.Test End: Friday, January 25, 2019 at 1:00 PM Pacific/9:00 PM UTC.

Please let us know in this thread if you encounter any issues during the test, as well as how your queue times and ping were. (You can participate in the test if you are playing from outside of the EU region but please note that the EU serves are physically located in Europe, and you may encounter higher latency than on the NA servers.)

Thank you for your continued support!

--
P.S.: If you are new, you can still help us as well. Just register for an account and download the game! :)

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about 6 years ago - /u/LieutenantToast_AoC - Direct link

Originally posted by Club_Premium

Same issue since the first open beta test:

AUTHENTICATION FAILED:

BETA CREDENTIALS NOT ACTIVE YET

at the login page and support tickets are open several weeks

Hi there - are you still seeing this error when you try to connect to servers from the Launcher right now? That message typically shows up when servers are offline (like if you tried to launch the game on Wednesday before Open Beta unlocked on Thursday).

about 6 years ago - /u/LieutenantToast_AoC - Direct link

Originally posted by gibbusf

Shows 999 ping to all servers in the lobby

The "999 ping" is just a visual bug! Not your actual ping to those regions :) thanks for reporting it!

about 6 years ago - /u/LieutenantToast_AoC - Direct link

Originally posted by Greypelt7

Reached 30 minutes in queue before requeueing - displaying 999 ping

Yup, we're trying a few things now to see if it'll get you past the queue - thanks for your patience while we test!

about 6 years ago - /u/LieutenantToast_AoC - Direct link

Originally posted by Slaydemkids

doesn't start on EU whatsoever

We saw some queue issues that we're working to address right now - we appreciate you being patient while we work out the kinks!

about 6 years ago - /u/LieutenantToast_AoC - Direct link

Originally posted by Penegal

10 mins in, no game yet. I'm on SOLO queue EU server. Don't remember which one anymore - the one that was online.

Hey there - our team is working to address those long queue times now and kick off matches. We appreciate you sticking out the queue!

about 6 years ago - /u/LieutenantToast_AoC - Direct link

Originally posted by Club_Premium

Thanks,yes I'm still getting it and got the error every test weekend.

Hm - my only other suggestion at this point would be to try resetting your password, if you haven't done so already.

You took the right steps by opening a ticket so our team can take a closer look! It's possible your account is having issues due to our recent migration, which we're still working to address (that may be why you haven't received a response quite yet - there's quite a volume of tickets).

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