[2021] MEGATHREAD: Feedback on the new Website

Original Post — Direct link

MOD NOTE: I have a feeling lots of people will want to leave feedback on the new website so we're merging them all together to make it easier for Intrepid to see. Please use this thread to give your feedback rather than creating new ones. Thanks

Hey Intrepid, want to say before i go off on a little rant I like what your doing for the most part and i got faith in you creating a amazing game if you keep to your vision for the game.

So on the new website I like the new look you go for its nice.
My main grape with the current website is the layout and lack of additional Information about the game that have disappeared.
why is the first thing I'm getting when I open the Webpage, "

Special Offer" this should be "This months cosmetics" at least? In your own words "We are not going to be like every other Game Developer", "Our game is fully funded, and you should not buy it before your sold on the game". For me and likely other this looks cheep when we take this into consideration.
My recommendation on this would be Put it below "Key Features".
Give people the Information about the Product before you try to sell them it.

For me this could look like your just like all the other Cash gabby game studio out there.

regarding the "key features" this section is lacking a lot of content there was from the old page.

not saying that this is a perfect idea either as this was done quick and dirty. but sell your vision for what Ashes of creation aims to be. and give more information about what the game will have of features in the texts.

some other stuff I saw.

on the sub pages, the "Hero" looks out of place something to fix this could be to add the arrow from the main page "hero's"

I think the background is to harsh in the splatters and maybe should be smoothed a tiny bit.

other then that I would say the website is a lot better, Store ofc needs to be implemented a lot better then it currently is, but I know & understand that your working on this but wanted to go live with the stuff you currently had.

will provide some ideas of what I could see the website's home page looking like

the first one lacks the additional information I would recommend adding it was created to give feedback during livestream but didn't get seen.

Zettrex.
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about 3 years ago - MargaretKrohn - Direct link

Thanks for the feedback folks! I love that our community is so invested in even the website changes. :smiley:

I wanted to make some notes so y'all can understand the decisions that were made:
- As someone stated in this thread already, you usually want your CTA (call to action) items at the top of your Home page (Registration and Special Offer in our case currently) as folks rarely scroll down. [For example, if someone comes to the site, they see that they can register and the disclaimer, but don't know how to be a part of the test, and immediately can see that they can click the special offer to partake in the above disclaimed message.]
- When it comes to content, we're going to have a TON of other pages with information on the game, but we want to keep the Home page to a minimum for viewer retention - so that is why we have slimmed it down to 2 key features on this page. (Lots of data analysis went into these decisions. <3 )
- Most of the game info will actually be in the "Game" section of the website before the "News" tab on the top bar once we launch that area of our website. :smile:
- In regards to the style choices we've made, this is to fit our brand style guide, but we'll work out some adjustments to meet the suggestions of the community in future phases.
- As far as animation/video movement on the webpage, that is something we'll be adding as well, but we want to make sure the performance of our website is smooth first. (We're currently in performance updating mode at the moment.)

This is just Phase 1, so we'll have many more adjustments and changes coming down the line, and we'll take into account your feedback as we move forward. We hope this gives a little more understanding as to why we made the decisions we made thus far. :smiley:

about 3 years ago - MargaretKrohn - Direct link

palabana

While I agree with it, my only concern about that panel is only because it's titled "Special Offer".

We already have plans to reword this. Thank you for your feedback.

Nokt

My biggest qualm is how little information there is displayed about the game itself. Where's a list of its races, classes, professions, node types, etc? If I didn't know anything about this game and visited the website, I'd still know very little about this game. Certainly not enough to give it money.

We mentioned this in the live stream. In future phases, we'll be adding more details - I gave an example of the races page and how that will improve with each phase. =)

JamesSunderland

I feel like the main page lacks the "Wiki" https://ashesofcreation.wiki/ link alongside the News/Forums/Media/Shop up there.

This is a fan-made site, we do not own it. =)

about 3 years ago - MargaretKrohn - Direct link

Naylor

What would I recommend for the future?
Classes page - Example of the abilities of each class, a little GIF/Video of said class.
Lore (Optional)- Dedicated lore section once the game is out
Game Guide - (What the game is, FAQ, Races, Crafting, Housing etc all there) - I separated classes because when you're into an MMO I want to see what classes are available immediately.

We mentioned all of these things in the live stream. ;) (They are coming in future phases! <3 )

palabana

As always, listening to your community can be a double-edged sword but I fully believe you have made the right choice for this issue. Special Offer can make a comeback once the game is fully released. :smiley:

We do our best to listen and taken in all of the feedback, but of course, we will always make the decision we think is best in the end. That being said, we're always willing to explain why we are making said decisions. <3

We appreciate that y'all are so invested and that you also are willing to hear us out.

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