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GM Glamorous sent me an email but none of the solutions listed fixed anything
I think I see your ticket....have you tried logging into the opposite server, creating a character and going through the tutorial and switching back over?
GM Glamorous sent me an email but none of the solutions listed fixed anything
I think I see your ticket....have you tried logging into the opposite server, creating a character and going through the tutorial and switching back over?
9 hours ago and I’m still having the same issue
Hhmm...Can you dm me your ticket ID?
Excuse me, the game isn’t letting me in. I submitted a ticket and of course no reply
When did you submit a ticket? We're currently answering them in the order they were received.
It's bound to the account. So you only need to claim it and use it on one character. :)
After a quick restart I was able to login thank you
Great to hear! Enjoy your time in the game!
Still down for me in EU , not up yet ?
We're ready now. :D
I’m off to bed so it’s all good. Keep up the good work. Even though I’ve been very harsh with my postings about the game all day, that only means I really hope things change for the better. Want you guys to do well
Hey! Have a good night at least. Hopefully when you wake up and feel the need to get some gaming in, it'll be ready for you.
I think somebody forgot to turn the switch back on
It should be back up. Are you not able to log on?
It’s been a great game so far! All the hard work on it is appreciated. Kinda wish the updates weren’t right in the middle of my play time, but I completely understand why though.
Yeah. Sorry about that. You should be good to go back into the game now at least. :)
Any word lol
Yeah! We're back. :)
Still down for me in EU , not up yet ?
We're almost ready.
Sorry for being impatient, but your game is so addictive. I guess it means you guys are doing things right.
Hey, I feel your enthusiasm on that end. The maintenance is still ongoing now, but once it's over we'll let everyone know here and on twitter. :) Can't wait to get you all back into the game.
Thank you for the updates.
No problem!
Any approximation for "a lil bit more time"?
Should be a few more minutes. Sorry for the delay!
Any news on when we can play again?
We're still working on it. I should have an update in the next couple of minutes.
Is this going to be daily now? Guess I picked the wrong slot to stream during
I don't believe so, but I can't say for sure. Sorry for the inconvenience. :(
While I'm really grateful for everyone's patience while we bash the servers with baseball bats, it'll be one damn of a coincidence if three hours is how long it takes to get things up and running.
Mind you -- there are some people in game!
Feel free to delay it by 3 hours...
slips takaii a five
You think a five is enough to bribe ME?
quietly slides five into pocket
Barring any delays, should be 10:00AM Pacific Time (UTC -8:00).
Huge shout out to our Customer Success team who have been trying their best to make sure the support section is up to snuff.
There's also the Game World section and other Game Guide section on the main website too.