Hey devs, why did you remove Alcatraz? That map was the only thing keeping BR alive. And please implement the Warzone Health System because the current health system isn't suitable for BR mechanics now. I hope Alcatraz isn't permanently gone.
Heya, we have some notes on that tomorrow in the community update, but it is currently being flipped back to a limited time mode and it will be back later in S2.
Understandable, he talked to the codm team about balance changes and they did the exact opposite of course he would be confused and livid.
Heya, while we can't comment on that discussion we can say that if this was anything recently discussed it would have had little effect on this update. The large majority of changes, optimizations, etc. here have been in the process for months. If there was something discussed recently then the earliest that could make it in (for an update of any significant size and not a hotfix) would be alongside Season 3.
Greetings everyone,
We are back tonight with our first major in-game update of 2021! This patch has now been released on Android and should be makings it way to iOS players (region by region like normal). Before getting into the patch notes below we have a few call-outs.
First, we have a brand-new operator available to all players as soon as you update! You can now find Charly in your inventory and any new players coming into the game will automatically receive her as a default operator. No restrictions, no time limits, free for everyone.
Read more External link →You’re right. I kinda assumed it would come to Global, but I hope it doesn’t
We are working on this issue too actually! We agree that it can impact gameplay for all players and we hope to have it fixed in all versions as soon as we can.
Thanks for the thread an clear video of this! We've seen other reports of this one and we are currently working with the team to see if this is present in the Global release too. Either way, we agree that this is a nasty one and we'll do what we can to fix it ASAP.
Haha but no this is a new default skin and no limited time redemption
True! We'll have some info about this when the update releases for Global, but operator is going to be free for everyone and with no redemption time limits or anything like that.
Garena. But i think that Global get it too
It will be coming to Global as well when the new update drops! 
Hey all, we are already checking to see if this is present in the global version that should be releasing relatively soon. Thanks for the vid though and for all of the pings!
I think this MIA is refering to is Ghost himself, the outfit doesn't matter. (Also this isn't canon to any COD games)
Just to chime in quickly, but yes to MIA referring to Ghost specifically and also yes to the story in CODM being separate from any of the console/PC COD titles. No comments on this otherwise though 
Heya, while we can only hope those players you've met and connected with see this post, we can also just say thank you for being one of our players and for highlighting one of the things that has always made gaming wonderful: the ability to connect and mutually enjoy something with strangers or friends.
We are so glad to and humbled to hear that the game brought you any comfort and enjoyment through such a challenging and rough year for the whole world. We wish you the best with whatever you move onto next and thanks for taking the time to share this here 
5MW LEASER but with a pic of a foregrip
Yeah this sure looks wrong. Thanks for pointing it out though. We'll check with the designers and have them make some corrections 
Diamond camo on guns such as the QXR (mp7) dont show up in the BR ground loot. any chance you will look into this?
Always a chance, yes! There is a similar-ish issue we are looking into, but just in case could you provide some more details so we can report it up? For instance, are you saying this is only on some Gold and Diamond Camos (based on u/MarksmanMike's comment too)? If so, any weapons other than the QXR and QQ9?
Also, any screenshots of this would be lovely if you are able to grab them. Just let us know about all of that and thanks for taking the time to bring it up!
Can I do it over the private message? I don't want my ID to be public here. I keep everything separate (social circle, gaming circle, family, etc). I hope you understand. Sorry for the inconveniences beforehand.
No worries. We got it and then removed your response so that you don't have to worry about it being visible. Get back to you later once we hear back from the team, but probably via PM.
Yup and I still didn't received my "GUARANTEED" epic. even after opening 20 crates.
This picture is after the fix and the compensation crates. I deserve the Guaranteed Epic. I don't care if I even receive a epic (lucky base and I accept the odds) but Guaranteed 😔🥺
Got it. Could you just share your UID or Player ID?
Oh wow! You won't believe me but trust me I'm happy that I at last received a reply (wasn't expecting it tbh) 😍
Yup, I open chat and no one replies.
And one of my latest issue is this: https://www.reddit.com/r/CallOfDutyMobile/comments/ltenkm/problem_is_fixed_im_so_happy/?utm_medium=android_app&utm_source=share
Haha, well happy to try to help all the same! Were you still having issues with that crate though? We did have an issue with it right when it released, but we fixed it, brought it back up, and sent out replacement crates to those who encountered it early on with that no milestone bug.
Thank you so much again for the community update and Hats off for being the best Game Developers 👏🏻
But I would like to address 1 issue. Are you aware that none of your support works? Right?
Twitter: No response.
In-game: No response.
Website: Hours of waiting time (Agents are always busy).
Email: It is only for notifications purpose.
I know you are busy developers because of handling the "Biggest Gaming industry" but also "with great power comes the responsibility". So I hope you will improve your support means.
Thank you.
Heya, thank for the support for these updates and for supporting our devs & game! 
Sorry to hear you are clearly having a hard time getting in touch with anyone from the support teams. When you say no one responds in-game do you mean the live chat opens and just no one responds?
Also, what kind of issue are you trying to report up to them? Might be something we can help with directly or if you have a pre-existing case (through any of those support areas) we can ping the team directly to see what's going on.
So excited for the new bp! And I know the devs will continue to make the game even more amazing! May I ask, have there been any talks in adding maps from different call of duty titles such as black ops 3 or advanced warfare? The maps are really nice.
Hey hey! Appreciate the excitement . To answer your question without going into too many details, yes! Our teams have looked at and pulled from a wide variety of maps across the COD franchise. Specifically those two though? Not yet.
But that's part of what makes COD: Mobile so unique, we are able to represent maps, operators, and weapons from so many different titles! The options are always are there and we have plenty more coming in 2021.
When it's gonna be the major update?
It should be a day or two before the Season release next week, which is currently set for Wednesday March 10th at 4 pm (PT).
Hello devs! What do you mean not final for Damascus? Do you mean what we saw on the test build is not what we are gonna get or is it gonna be more like the modern warfare version
Heya, we just mean that anything in the public test build is not final and could be completely changed by the time it comes to the full release. We saw some comments specifically around how Damascus looks there on certain weapons, and while we can't confirm (not yet) that is not the case for final release next week we just wanted to make it clear that everything in that build is subject to change.
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