over 3 years ago - Mayra - Direct link

Greetings,

Thank you for your report. Could you share more information with us?
Regarding issue #1:

  • Would you be able to record a video of the matter happening?

Regarding issue #2:

  • What are the model and specs of your headset?
  • Are they USB?
  • Which version of Windows are you running?
  • Have you updated your audio drives recently?

Thanks in advance.

over 3 years ago - Mayra - Direct link

Thank you for the additional information, we’ll register the issue with the headset while we wait for your video. :slight_smile: