[2019] PC Patch (03.09.2019) Fatal error

Hey everybody,

We’ve merged all threads reporting fatal error crashes into this one to focus the feedback and be able to address you all in a more efficient way.

First of all, those of you experiencing these crashes and with mods installed, please make sure your mods are up to date with the latest game version. It usually takes a few days until mod authors update their creations to be compliant with the latest patches. Until that happens, please either play without mods enabled or wait for them to be updated.

For those of you experiencing the crashes without any mod installed (not even a single “inoffensive” one, that part is important), we would like to get additional information to try to track down the cause for these issues.
It would be of great help if you could let us know first, what action triggered that crash (let’s say, opening a chest, crafting station, inventory, loading a base and so on). It would also be important to let us know if the crash happens in single player, coop mode or in an online server (if it is a private server, again, please make sure there is NO mods running in that server at all). Finally, any system specs and graphic drivers you are using would also be interesting to know just in case there would be some sort of incompatibility in that regard.
Finally, could you try this workaround by @thesimon2 and let us know if it stopped those crashes for you?

Thank you all in advance and apologies for the frustration.

Thanks @SirBowen for the detailed report about arena foundations. We tried to reproduce that crash but we couldn’t do so. Is there anything else you’ve done in case there’s a missing step we’re missing? We’re relaying that info to our QA to see if they can repro it on their end.
Our team has isolated an issue that would cause a fatal error crash upon joining a server, such as the one @rascal is mentioning. It’s been fixed internally and should come with the next hotfix.
We’re still looking into crash reports we’re receiving after the patch.
Apologies again for the frustration.

Hey everybody,

We merged additional threads regarding the fatal error crashes into this one for better visibility.
For what we can gather, these are the most common crashes you’ve been reporting:

• Upon joining a server: This one is fixed and will be released very soon.
• When opening a wheel of pain: Our team is aware and looking into this one. We might need extra information.
• When opening an improved furnace: Our team is aware and looking into this one. We might need extra information.
• When opening a chest or vault: Our team is aware and looking into this one. We might need extra information.
• When loading or around big bases: We might need to collect more information about this one.
• When mass deleting building pieces: Our team is looking into it.

If you have any extra information that could help us reproduce this issues, please send it our way.