Ignasis

Ignasis


02 Sep

Post
    Ignasis on Forums - Thread - Direct

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Please use this thread to discuss the newest Xbox update and any subsquent patches it receives.

Patchnotes thread:

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30 Aug

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.


24 Aug

Comment
    Ignasis on Forums - Thread - Direct

Greetings, Exiles!

We’re incredibly excited to finally release patch 2.4.6. It focuses on addressing many reported issues, such as nudity being non-functional and Twitch drops not available in-game, as well as adding some really cool stuff! We’ve been monitoring performance issues after patch 2.4.4 and we’re releasing performance and stability fixes ahead of a general quality pass scheduled for a future update.

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This patch comes with all the rewards unlocked during the Free Week community event. You absolutely slayed it and unlocked a full new armor set and a mount saddle. Good job! You can read more about these rewards in ...

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20 Aug

Comment
    Ignasis on Forums - Thread - Direct

Added new change to the patchnotes changelog.

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Comment
    Ignasis on Forums - Thread - Direct

I don’t have the exact coordinates, but anything along the river, and South of it, won’t be eligible for a purge.

Comment
    Ignasis on Forums - Thread - Direct

Please spend this time out of the forums to regain the strength of will to create meaningful posts and read available resources.


19 Aug

Post
    Ignasis on Forums - Thread - Direct

You can also read this announcement localized to several languages in our webpage.
:us: :de: :fr: :es: :poland: :ru: :jp: :brazil: :kr:...

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    Ignasis on Forums - Thread - Direct

ceup25 ceup252108×460 295 KB

Please use this topic to discuss PC Update 2.5.

Patchnotes: ...

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18 Aug

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Regarding the hair color issue, we’re aware of it and we’re looking to fix it in the near future.
Regarding the thread, we’ll proceed to close it as there’s been a few lines crossed.
Do please keep it civil.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Stinkyfingerton

We share the disappointment about the delay in the Playstation 2.4.6 patch.

However, this thread has been posted on the Xbox forums. We have shared news on this topic on the Playstation forums, in particular in its dedicated thread, where you have also been directed recently in an identical post.

Do please either use the search function or read previous communications.

Thanks for your collaboration.


17 Aug

Comment
    Ignasis on Forums - Thread - Direct

oh hi, nevermind the intrusion.
please, carry on

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16 Aug

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.

Comment
    Ignasis on Forums - Thread - Direct

Hey there, we’ll proceed to close this topic due to the constant derailing.

One clarification before that. Foundation stacking is not an intended mechanic of the game, but an exploit of the building system. We have fixed previous methods to achieve this but there’s still some methods working. They are not easy to fix and can cause previously built structures to be destroyed, which is why the current methods have not been fixed yet.
While you can do whatever you want in a private server (as long as it follows their guidelines), in official servers we will take action if these structures are abused to cause grief to other players or negatively impact performance.

Regarding claims of wrong bans, please do use Zendesk to appeal bans in official servers. Do also keep in mind that bef...

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12 Aug

Comment
    Ignasis on Forums - Thread - Direct

Hey everybody,

We just released a new Testlive patch. Patchnotes for 2.5c:

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Comment
    Ignasis on Forums - Thread - Direct

Hey there,

As per our current official server guidelines, please use the Zendesk platform to report infractions.
Here’s our official server rules, hosted on Zendesk:
https://funcom.zendesk.com/hc/en-us/articles/360059422972-Official-Server-Rules-of-Conduct-and-Guidelines

We’ll proceed to close this thread as it is a few years old by now and includes old procedures which may lead to confusion.

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

We do have already a thread where we discuss this patch, as @Zeb kindly pointed out above, linking to the latest status update we shared yesterday. Should you have additional questions regarding that patch, please use that thread instead.

Thanks.

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Please do keep Zendesk related stuff (i.e. ban appeals, infraction reports, official server issues) on the platform.
Regarding 8081, there is already a thread open here. Please do use the search function before opening a new thread.

Thanks!

Comment
    Ignasis on Forums - Thread - Direct

Closing this thread as it is a duplicate from this previous one.

Please discuss any issues regarding infractions in official servers via the Zendesk platform.

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

We addressed your topic already via the Direct Messages you sent us on the forums.
When it comes to reporting these attacks, please do reach out to Sony who can verify the chat logs, as the communication happened via their messenger app. Regarding the DDoS attacks, those can also be verified by them and should be able to handle appropriate measures if they find foul play.
This individually targetted DDoS attack seems to stem from an exploit in the messaging app, so as a general advise when it comes to playing online, we recommend not accepting message and party requests from strangers.

Sorry once again for the frustration. We’ll proceed to close the thread, as this conversation was suited for the Zendesk platform.

Comment
    Ignasis on Forums - Thread - Direct

They’re coming (very) soon :tm: