about 2 years ago - Mayra - Direct link

Greetings Exile,

Thank you for reaching out to us. Can you please share the game mode you were trying to access?

Also, do you have any mods installed?

In the future, please use the bug template and fill in all the information so we can better assist you.

We await your reply.

almost 2 years ago - RitualGround - Direct link

Hello there @Pedro455!

Thank you for the feedback and for the information provided.

Regarding this situation, does the same thing happen if you try to access Single Player? Also, could we try to lower your graphic settings and test joining the servers again? Does the same message show up?

Thank you in advance for any information!