10 months ago - AndyB - Direct link

Exiles,

When Age of War launched last week, we discovered a critical issue which resulted in some of your buildings and placeables suddenly losing stability and disappearing. In short, the root cause of this issue was a change to the collision volume of two of the Nemedian foundation pieces, which caused an unforeseen conflict with items built on top of the affected foundations from before the update went live – which presented as items losing stability. We know where we went wrong, and we are taking measures to improve our processes moving forward.

We understand that those affected have lost time and resources invested into their experiences, and we sincerely apologize for any frustration caused by this issue.

Beginning July 6th through July 20th, we are enabling the following:

  • Challenge XP multiplier boosted by x5

  • Challenge daily reset increased to 20

  • Resource spawn rates doubled on all Official Servers

  • Resource harvest rates tripled on PvE Official Servers

While we are unable to restore items lost in this manner, it is our hope that these boosts can alleviate the sting of losing progress and help you build back and grow your coffers in preparation for the battles that await you in the Age of War.

Thank you for reading, Exiles. Stay safe.