[2020] When is funcom fixing password reset issues

Hello,

Please note that resetting your password from register.funcom.com/lostpassword, it only resets your account website password. Once you’re able to access your account, you may update your passwords from there.

Please also keep in mind that changing your ingame password, it may take up to 15 minutes for the changes to take effect. If you attempt to log in to the game immediately after changing your ingame password, it may spit an error at you.

If you need assistance with a specific account, please send me a direct message with your account username. Thanks! Sorry for the trouble!