ZahMaiatt

This is an intended change for story purposes. We apologize that this was not clearly communicated in the patch notes.

Greetings @NamelessForce ,

It’s true that some traders have been removed from Mek-kamoses’s Spire.

You should still be able to find “Master Carver Huang” as well as two Khitan Exiled Traders side by side near the well known Mek-kamoses head!

Greetings @Bugog and @jmk1999 ,

Thank you for sharing this!

Can you let us know all of the places where you’re finding this to happen so we can verify those as well?

Thank you in advance!

Greetings @Zeered ,

Thank you for sharing this!

Can you let us know exactly what compendium are you trying to open?

It would be great if you could add a video of the freeze as well!

Greetings @Koschgine ,

Thank you for sharing this!

Can you give us more details about this? If possible, please add a video as well.

Greetings @Sunfirexfirebird ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings Exiles,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: NEW Bug Report Template

Thanks in advance!

Greetings @dutchbock4 ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @Mosow ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @Mfoley77 ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @dsbd12 ,

Thank you for sharing this!

Please, try these steps in order to verify if you are able to load your save data:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

• Try to perform a soft factory reset while keeping games and apps.

• If the above procedures don’t help, try to load the save data while offline or the exact previous save data you have.

Hope it helps and we wish you a great day!

Greetings @chooch ,

Can you let us know if you have a wired connection?

Do you try to save immediately after you’re done playing, or do you give it some time before trying to save and log off?

Can you let us know if you’re trying to log out on a base or near a base and how much bigger is this base?

Meanwhile, please, try what @1984 suggested and let us know if you’re still finding this issue!

Greetings @ShadowZaxx ,

Thank you for sharing this!

Please, follow these steps in order to verify if this issue is still happening:

1. Open the Xbox app for Windows.
2. In My Library, select the game title.
3. Select the More options (…) button and choose Manage.
4. Select Files and then Verify and repair.

Hope this was able to solve it!

Greetings @ssamsing ,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings @Rjlars ,

Thank you for your report.

It seems you’re currently playing on a private server, on which we don’t support, and you’re using multiple mods as well.

We’ll need to ask you to turn off the mods in order to verify if this is still happening and if you’re finding this behavior in official servers as well.

We will also suggest you to follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Installed files
4. Select Verify integrity of game files….

Hope this solves it for you!

Greetings @calebmd89 ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

...

Greetings @Zoraida ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @Nassa ,

Can you let us know if you’re still finding this issue?

Have you tried to verify your stream files in order to see if the issue is still happening?

If so and if it’s still happening, please, send us some screenshots or a video where we can verify this behavior. Feel free to send us a private message if you prefer.

Thank you in advance!

Greetings @Solstice ,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Installed files
4. Select Verify integrity of game files….

If the issue still persists, please feel let us know as well the server number/name and if you use mods.

Thanks in advance.

Greetings @tiagoturilli ,

Please follow the stated in the Official servers guidelines to submit a ticket: