over 4 years ago - Hugo - Direct link

Hi @Moxin, are the consoles on a wired or wireless connection?

Did you always have this issue or did it only start after one of the latest updates?

We also recommend that you try the following steps:

Check out what is your current NAT type:
https://support.xbox.com/en-US/xbox-one/networking/nat-error-solution

Run a multiplayer connection test:
https://support.xbox.com/en-US/xbox-one/networking/multiplayer-connection-error-solution

If you’re able to access your router’s settings, make sure that UPnP is enabled.

If possible, confirm that all required ports are being forwarded:
https://support.xbox.com/en-US/xbox-one/networking/network-ports-used-xbox-live