over 4 years
ago -
Hugo
-
Direct link
Hi @Moxin, are the consoles on a wired or wireless connection?
Did you always have this issue or did it only start after one of the latest updates?
We also recommend that you try the following steps:
Check out what is your current NAT type:
https://support.xbox.com/en-US/xbox-one/networking/nat-error-solution
Run a multiplayer connection test:
https://support.xbox.com/en-US/xbox-one/networking/multiplayer-connection-error-solution
If you’re able to access your router’s settings, make sure that UPnP is enabled.
If possible, confirm that all required ports are being forwarded:
https://support.xbox.com/en-US/xbox-one/networking/network-ports-used-xbox-live