over 4 years
ago -
Hugo
-
Direct link
Hello @caedussolo, welcome to the forums and thank you for reaching out!
If the above suggestion doesn’t work, please try deactivating and reactivating your system as primary, and then proceeding to restore the licenses.
More information in the following links:
https://manuals.playstation.net/document/en/ps4/settings/activation.html
https://manuals.playstation.net/document/en/ps4/settings/license.html
Please let us know if either workaround helps.