[2022] Can't access online features

Greetings @WitchQueenShadow,

Can you share more information regarding the issue? Is the console on a wired or wireless connection?
Have you tried to connect to any other online game?
In the meantime, you can also try to perform the test provided by the platform holder:
https://manuals.playstation.net/document/en/ps4/settings/nw_test.html

Thanks in advance.

Greetings,

Thank you for the additional information. We’ll pass it over to our team for further investigation.

Apologies for the inconvenience and thank you for your support.