[2023] My main base decayed in two days

Greetings Exile,

Thank you for reaching out to us. Can you share some screenshots of your event log?

Does it show any information regarding your base changing status to abandoned?

Unfortunately, we are not able to provide a refund of materials or roll back only the state of your base.

We await your reply.

Greetings,

Thank you for the additional information. Can you also share your character and clan names?

As well as the location of the decayed base, please.

We await your reply.

Thank you for the additional information. We will ask our team to investigate this further.

Have a great day!