about 5 years ago - AndyB - Direct link

The forums, just like Discord, are not a way for you to have your billing issues resolved directly nor a way to circumvent the queue. We answer all tickets in the order received and we’re working to get through every request as quickly as possible!

If you want to join chat, here’s the link: https://discord.gg/anarchyonline

But again, just note that we can’t resolve billing issues in chat. You’ll need to submit an email ticket at https://www.funcom.com/help for that.

Thanks all!