about 4 years ago - Hugo - Direct link

Hi @chesirefae, welcome to the forums, does the issue persist after resetting the console cache or performing a full reinstall?

You may reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

If it does persist, would it be possible to provide short video recordings of the issues mentioned?

about 4 years ago - Hugo - Direct link

@Ivor_Bigjuan It’s a necessary step to take prior to registering the issue.

Please do not attempt to derail posts in this section.