about 2 years ago - Mayra - Direct link

Greetings,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

  • Change to Default Graphics Card
  • Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
  • Disabling Antivirus/Firewall Software
  • Turn off Overclocking and SLI Technology
  • Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.
We hope this helps!

about 2 years ago - Mayra - Direct link

Greetings,

This issue seems to be related to a conflict between the graphics card and the system. Can you try running the game in a window instead of fullscreen?

If the issue still persists we strongly recommend you seek Nvidia’s support.