[2021] New cross over patch

Greetings everyone,

Are you seeing this issue on the Steam or Microsoft store version of Conan Exiles?

Thank you for the additional information @EgoSumLupus

The team is aware of this issue and they are currently working on it. We will update this thread once this is resolved.

You shouldn’t have to keep reinstalling. The new version is out, but we’re keeping an eye on whether folks are actually receiving the update normally. This appears to be affecting other Windows Store games as well, so it’s not exclusive to us at least.

We understand you’re frustrated, but please bear in mind that sometimes unforeseen issues occur that are out of our control. What you’re suggesting isn’t actually the source of the problem.

Are you still unable to get the new version without a reinstall? We haven’t seen new traffic about this issue in a few hours now.

Alright, thanks for the update.

Yeah, as far as we’re aware this issue is only affecting players using the version you’d get from the Windows Store (Game Pass, Xbox app on PC, etc). Last I heard, at least a few other games on this platform were also experiencing similar issues (including a newly-released multiplayer module for a shooter about big space rings and spartans).

It’s unclear at this time what more we can do on our end, but we can consider issuing a republish of the patch if it keeps up and see if that helps. In the meantime, I do apologize again for any trouble this causes.

My understanding is that reinstalling the game from the Xbox App on PC should let you get the latest update. That’s the current suggested workaround, although we certainly acknowledge it’s not ideal, especially for those with data caps or slower internet connections.

You should receive the most up-to-date version if you reinstall.

Thank you for being so patient while we looked into this issue.

The correct version (2.6.2) should now appear and you should be able to download it.
If you are still experiencing this issue, please feel free to get back to us and let us know.

Thank you for checking this out @Mal and @Azrael13

We’ve poked our team in charge of releasing Conan Exiles on the Microsoft store.
As soon as we know more we will post an update.

We appreciate your patience and understanding while we look into this.

Thank you all for the great feedback.

Glad to hear that at least after reinstalling you are able to access the game.
Will pass all this additional information over to the rest of the team as it will help with their investigation.

Again, apologize for the inconvenience caused by this issue.