over 1 year ago - Dana - Direct link

Hi @sumrrain

If you have any questions regarding the status of your account, please feel free to reach out to the team via Zendesk.

All infraction reports go through a manual investigation meaning that someone checks out the reported location, structure, base, etc before determining if the report is indeed violating any of our official server rules or not.

Again, if you have additional questions please make sure your reach out.