devtrackers.gg
Hey there,
Regarding undermesh and as @Multigun stated above, we have been testing the anti-undermesh feature on Testlive for quite some time, but the feedback received during this period has not been abundant enough to cover for the number of false positives. We have been working on identifying and fixing hundreds of them individually since the initial WIP release of this feature earlier this year.
Enabling this feature would have caused some severe problems as it happened in the past where this feature was enabled in live servers either accidentally (some mods activated this feature due to incompatibility) or intentionally (private servers choosing to opt into this work in progress feature).
We have decided to take this approach since the bigger problem is not the current method to access it (we have fixed countless methods in the past), but the fact that being under the mesh in unintended areas is possible.
As it stands as of the time of this writing:
- All false positives reported and that we’re aware of have been fixed in the current 2.1 build on Testlive.
- Once 2.1 is released live, we will monitor internal logs and telemetry to determine if there are any remaining false positives we are not aware of.
- If the above is not revealing any major issues, we will enable that feature on the Exiled lands.
- The above entails the Exiled lands. We have received very little feedback about Siptah, but based on our current findings, the feature is not in a good spot right now to enable so it will require more work.
We are aware of the methods, systems and use of this and other exploits, but please understand that there is a difference between being aware and being able to fix it immediately. Some exploits take almost no time to develop and release a fix for while others, such as this one, take a longer more arduous process. We’ve been working on fixing many exploits we’ve been aware of, such as many stamina exploits, super jump exploits, stacking exploits, building exploits, duping exploits, macro exploits and vulnerability exploits thanks to the collaboration of players who came forward and shared details about these exploits with us, and from our QA team.
Regarding the moderation on servers, please be aware that we are currently receiving a high number of reports that exceed the current manpower dealing with this. In cases like this our team has to prioritize between severity of the report, quality of the evidence provided and other factors. Additionally, most of the administrative action done is not permanent bans, but temporary suspensions. This is explained in our rules, with permanent bans being reserved to those players who either were involved in very grave infractions, or received a number of previous disciplinary actions against their accounts.
We understand this method of dealing disciplinary action might not be as harsh or as ideal as every player requires, which is why we give the option to move to or start a private server, which can make use of the wide array of settings available (even with mods included) and set and enforce any set of rules that will fit their needs.
This is not to excuse our actions but to provide a better look at our internal processes. We are aware of the shortcomings and we’re working on improving on them twofold, by hiring and building a stronger customer support team and by building better tools to streamline the processes involved.
We apologize for any frustrations you might face during your time in official servers due to exploits and foul play, and rest assured we’re proactively working to improve on that from our side of things.
