about 4 years ago - Ignasis - Direct link

Hey @Sirius

Sorry to hear you lost your building. Although we cannot refund the loss of materials, we can try to determine the issue that caused it and potentially fixing it if you could give us any extra information that could help our team look into it.
Could you check your event log and see if you spot anything in there that could explain this loss of structures?
Thanks in advance.

about 4 years ago - Ignasis - Direct link

Please remain civil and respectful to other members of this community. While frustration is understandable, resorting to insults to other players who are trying to help is not okay.