over 1 year ago - Mayra - Direct link

Greetings Exile,

Thank you for your report. By any chance have you taken a screenshot of the screen when the issue happened?

Also, was your base built on top of nemedian foundations before items started to disappear?

We await your reply.

over 1 year ago - HighSaint - Direct link

Thank you for the additional insights Thianis!

If you managed to reproduce the issue with such precision, would it be possible for you to record a video and send us the link so that we may take a look please?

If you wish, you may send it in a private message to us for privacy reasons.

over 1 year ago - Mayra - Direct link

Greetings Exile,

Thank you for the detailed information. We sent this case for further investigation from our team.

We appreciate your support on this matter.