[2020] Forced character recreate

Hello @Astrid-Tali_athi, welcome to the community!

Were you playing in an official or private server?

Hello @terps, welcome to the community!

Do you recall when the character was created?

Do you have any characters in other servers and, if so, could you confirm if they are still present?

Just to clarify, characters do not get manually nor automatically deleted on official servers.

Hey @Fjoffe, as Ignasis mention in another thread that you’ve created, we’ve just had notice from G-Portal that due to a malfunction in a server cluster some loss of progress might have happened in some of the affected servers, including #1029, #1030 and #1031.

We’re currently looking further into this matter.

Could you please get back to us regarding the questions directed at you above, as you might’ve missed them?