almost 2 years ago - Mayra - Direct link

Greetings Exiles,

Thank you for your report. The solution for this issue is currently on TestLive and soon to be released to all platforms. As stated in the Patch notes:

You can read more about what’s to come here:

In the meantime, if you need assistance with the Battle pass items mentioned, please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great day!