over 3 years ago - Mayra - Direct link

Greetings,

Thank you for reaching out to us. We had a similar issue on Steam and the solution was to log out and restart Steam. Could you try to do the same on the Xbox App/Microsoft Store and get back to us?

Thanks in advance.

over 3 years ago - Mayra - Direct link

Thank you for getting back to us.

Have a great day! :slight_smile: