over 4 years ago - Hugo - Direct link

Hello @MUELLER_13, welcome to the forums!

We’ll reach out to you privately to request additional details to provide to G-Portal so they can look into this matter.

over 4 years ago - Hugo - Direct link

As it has been mentioned to you over PM, we were out of the office for easter, as well as for the weekend, which caused unevitable delays to our response times.

We’ve registered the data you’ve provided and the reported situation is being looked into.