over 3 years ago - Mayra - Direct link

Greetings,

Thank you for your report.

  • You can only transfer one character at a time. If you have already exported a character it must be imported before another character can be exported.
  • After you successfully import a character, there is a cool-down period during which you are unable to transfer another character- 24 hours for PvE and 7 days for PvP.

You can read more here:

If your case doesn’t fit any of the suggestions above, can you provide us with a short video or screenshots of the issue?

Thanks in advance.

over 3 years ago - Mayra - Direct link

Thanks for the screenshot.

Can you share one showing your inventory?
By any chance is it over 100% of weight?

over 3 years ago - Mayra - Direct link

We will reach out to you in private to ask a few more questions regarding your account.

Please check your notifications and DM’s. :slight_smile:

over 3 years ago - Mayra - Direct link

Greetings,

Our team was able to identify the issue and it’s working on solving it. It’s advised for anyone trying to transfer with thralls on their inventory that you wait for a later hotfix or leave them behind.

Thank you for your patience and keep an eye out for future patch notes.