over 3 years
ago -
Mayra
-
Direct link
Greetings,
Thank you for your report.
- You can only transfer one character at a time. If you have already exported a character it must be imported before another character can be exported.
- After you successfully import a character, there is a cool-down period during which you are unable to transfer another character- 24 hours for PvE and 7 days for PvP.
You can read more here:
If your case doesn’t fit any of the suggestions above, can you provide us with a short video or screenshots of the issue?
Thanks in advance.