about 1 year ago - Sarealac - Direct link

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice disconnecting in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

about 1 year ago - Sarealac - Direct link

Hello everyone,

Thank you for this information! We have a few more questions if you have the time to answer them.

  • What Console version are you playing on? (PS5, PS4 slim,…)
  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you are experiencing this in an Official Server, please share the Official Server Number with us.

These questions are to assist us in narrowing down what the root of the issue could be :smile:

11 months ago - Sarealac - Direct link

Hello everyone,

Some of these crashes should be fixed with the upcoming update for the game as you can see in our Patch Notes for the Public Beta: Public Beta Client - Age of War Chapter 1 Update (2023.05.23) - #2 by Ignasi

In case they are still an issue after this, please make sure to let us know so we can continue our investigation.

Thank you for everyone’s patience and cooperation.