Sarealac

Hello, fellow Exiles,

We hope you have the opportunity to delve into the new changes we implemented.

However, we identified a crash that seems to be related to live events and therefore we will disable them until we have more information on how to solve this.

Thank you for your time and happy conquering.

Hello everyone,

Could you share with us the ticket number for your HelpCentre request? I can ask my colleagues to have a look as soon as possible

Hello,

Just to double-check, you logged in after this Saturday and lost your Thralls today, correct?

Awaiting your response!

Hello,

Yesterday we made a change to the IPs of some servers and this is why it disappeared from your favorites and you were having issues logging on.

Hope this helps.

Hello,

Could you please send us some screenshots of how this issue looks on your side?

Thank you in advance!

Hello,

Thank you for letting me know.

Would it be possible for you to send us a video of this so we have a better idea of what happens right before you fly out of the dungeon?

Thank you in advance!

Hello,

Could you please turn off your mods and see if this issue happens again?

Thank you in advance!

Hello,

We’ve received a lot of flags from this thread and after review, it has been derailing and is very disruptive.

Please make sure to be kind to one another and think before typing. We understand your frustration but your fellow Forum users aren’t to blame for the situation.

Thank you.

Hello, fellow Exiles,

We hope you all enjoyed some nice Summer holidays in our Exiled Lands, either by the beach under the scorching sun, with some skiing on our icy mountains, or by killing your enemies in battle!

But like Summer, all good things must come to an end, and with September getting closer and closer, our double decay timers will be terminated on the 31st of August. This means we will be back to the 10-day decay timer, no more lollygaggin’ now!

See you at war, Exiles!

Hello,

Sorry to hear the game is freezing when you try to log in. Does this issue occur when you remove your mods as well?

Hello,

This is an ongoing issue that we are addressing but is taking a bit for us to reach the root cause of it and fix it.

We will give everyone more updates when we have them!

We appreciate your patience in this regard.

Hello,

We’re still investigating this issue with invisible NPC’s and we’ll keep you guys updated if we have any news on it!

Hello Sestus,

We are working on this issue and we hope to get it fixed as soon as possible. If any changes occur we’ll try to keep everyone updated

Hope this helps.

Hello

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: NEW Bug Report Template

Thanks in advance!

Hello everyone,

We sincerely appreciate everyone’s honest feedback regarding this recent change.

After reading your replies, we understand that many of you are frustrated and wanted to offer some additional clarity regarding our thought process.

When a boss’s spawn point is blocked, we evaluate if action is necessary based on if the boss is unique with unique loot, if the boss has multiple spawn points, and if the specific boss is or is not required for certain Journey steps.

For bosses with multiple spawn points, please keep in that mind that some of these spawn points are already protected from any building done by players, so blocking alternative spawn points for these bosses is no longer a rules infraction in and of itself.

Please be assured that we still review and investigate every report we receive on a case-by-case basis, and take into account any additional points of interest which may be blocked, the area it’s occupying, and any other bui...

Hello,

After some internal discussion, it was decided that blocking bosses is no longer against our Official Server Rules.

You can check all the changes we made right here: Official Servers - Terms of conduct, guidelines and procedures

Hope this helps

Hello @Plane873funny,

We’re sorry to hear you are experiencing this issue but we’re happy to know you enjoy our game this much

Could you just let me know if you are playing Single-Player, Co-op, or Online?

Thank you in advance!

Hello,

We are aware that some items/NPCs are invisible and we’re trying to fix this issue.

• Your files will most likely not be corrupted since the issue is with us, not your saves.
• There is no way for you to reset the map/save without having to make another character.

With this said, since your goal is building and you’re playing in single-player, you can always use Creative Mode and/or give your character max level and the same items/stats you had before!

Hello,

We’re sorry to hear that you are experiencing this issue.

We are aware of this and we’re trying to find a fix. Meanwhile, if you’d like, you can try out this workaround that has fixed the issue for some players:

Hello,

We’re sorry to hear that you are experiencing this issue.

We are aware of this and we’re trying to find a fix. Meanwhile, if you’d like, you can try out this workaround that has fixed the issue for some players: