23 days ago - ZahMaiatt - Direct link

Greetings Exiles,

Thank you for reaching out to us!

Please, try to open a single-player game before accessing an official server to see if this helps.

If the issues persists, submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!