about 2 years ago - Mayra - Direct link

Greetings Exile,

Thank you for reaching out to us. You are welcome to send as many reports you judge necessary.
We are here to assist you and all Exiles!

For server crashes especifically, we would suggest one report when the server crashes and another if the issue persists after 1 to 2 hours. Again, this is just a suggestion and if you judge more reports are needed, feel free to submit them.

We appreciate your support! Have a great day. :slight_smile: