over 1 year ago - Mayra - Direct link

Greetings Exiles,

Thank you for your report. Can you share with us your clan and character’s names, please?

Also, do you remember the date when your follower died?

We await your reply.

over 1 year ago - Mayra - Direct link

Greetings Exile,

Thank you for the additional information. We asked our team to investigate it.

Unfortunately, we won’t be able to retrieve your follower, but we will try to find the issue and solve it to prevent it from happening again in the future.

We appreciate your support while we review this matter.

over 1 year ago - Mayra - Direct link

Hello,

We aren’t able to assist you in retrieving or providing a new follower, as we currently don’t provide an MMO-like type of support.

We appreciate your feedback thought, and we will keep trying to improve our service.
Have a good day! :slight_smile: