[2022] I've lost my character in a server transfer can I get the characters back

Greetings Exiles!

Unfortunately, we are experiencing issues with the transfers at the moment. We ask that you send a message on the following thread with the requested information. We’ll get back to you as soon as we have more news to share.

Apologies for the inconvenience. And thank you for your patience.

Greetings,

Our team is still investigating what are the ramifications of the issue. We’ll update the indicated thread once we know more.

Thank you for your continued patience.

Greetings,

We are getting there! Please read the announcement and send us the requested information in that thread.

Thank you in advance.