over 4 years ago - Hugo - Direct link

Hello @JimGreek1, could you let us know if these crashes occur with Admin mode on, and if playing with it off reduces how often you crash?

There are a few steps that you can take on your current console that can assist with performance and other issues that could be related to installation and patching:

  • Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

  • Perform a soft factory reset while keeping games and apps.

  • Perform a full reinstall of the game.