over 4 years ago - Hugo - Direct link

Hello @Pogo1, welcome to the forums!

Could you please check your games and apps and let us know if the DLC is not available there?

To access this, focus on a game in your games list and press the menu button on your controller, then select Manage game & addons.

over 4 years ago - Hugo - Direct link

We’ll reach out privately to further discuss this matter.

over 4 years ago - Hugo - Direct link

Hi @jayjay, the Free Nudity DLC is only available for the digital editions that are indicated in the store page and if you’re in a region that allows for it.

For physical copies, whether the full nudity option is available or not depends on the region of the purchased disk.

over 4 years ago - Hugo - Direct link

@Spar What is your current region? If your current region does not allow for this content you will not be able to access it.

@SumoSumoSnack and @CatnipTheGrey, all users who had purchased it during the Game Preview window should’ve received a code for the DLC, so please double-check if you might’ve missed it or forgot to claim it since it won’t be possible to access this DLC without it.

It has likely been sent to the same email registered to your XBox email.

over 4 years ago - Hugo - Direct link

We’ll reach out to you privately in order to request further information to help sort out this situation.

over 4 years ago - Hugo - Direct link

Your current region and copy determine whether you may or may not access such content. As you say you’ve purchased the game from the US MS store you should have a censored version, so we’re unable to further assist with this matter as it’s outside of our control.

over 4 years ago - Hugo - Direct link

@Spar There’s no need to buy additional DLC, as stated in the previous post your current region and copy (base game) determine the availability of the content, so there’s no solution we can offer from our end as we’re unable to bypass this restriction for both legal and technical constraints.

You may consider reaching out to the Microsoft Store to request a refund, as we don’t handle this process ourselves either.

@Batch Welcome to the forums, we’ll reach out to you privately regarding this matter.

over 4 years ago - Hugo - Direct link

No worries, to properly clarify on this matter the base game and DLC regions must match, which is a platform specific limitation.

Should you purchase the UK version of the base game, you won’t be able to access the DLC content that was purchased from the US store, as a specific example.