over 1 year ago - Mayra - Direct link

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

over 1 year ago - Mayra - Direct link

Thanks for letting us know. We’ll keep this thread open to help other players that might face the issue.

In the meantime, another workaround we can suggest that might help is to play in Offline mode.