over 4 years ago - Hugo - Direct link

Hi @Tytan, does the missing follower not show up on the Follower Management screen?

@Koschgine Thralls that return home go to the last position you’ve placed them on guard, but you should be able to either enable the map marker for that thrall through the Follower Management screen and determine where it as gone to, or simply use the rescue mechanic (be aware that they lose their equipment when doing this).

@GaryBusey Unfortunately, we’re unable to provide any refunds of materials, followers, or equipment lost, as there is no MMO-like admin support for the game in official servers. Please refer to the suggestions above to find and recover your followers.

For more information on this system please refer to the patch thread for its release.

over 4 years ago - Hugo - Direct link

Could you provide more information about the status of the follower, such as whether he was guarding or following your character, as well as it’s exact position (if possible through a screenshot).

Usually, when followers unexpectedly disappear, it’s either due to an issue that causes them to sink under an object or the map’s mesh, or by teleporting back to their last guarding position. If they do die, it’s always shown on the Event Log.

over 4 years ago - Hugo - Direct link

Thank you for all the details provided, we’ll forward this information to the developers.