Greetings,
Thank you for all your reports. We are working together with G-portal to understand what caused the issue.
In the meantime, could you share your character name and clan name with us? Feel free to reach out in private if you prefer.
We’ll get back to you in this thread once we have more information.
Apologies for the inconvenience and thanks for your patience.
Our team determined a rollback to an older database to avoid character loss. Therefore, the server has been rolled back to the backup from Friday 6.
Please let us know if you encounter any further issues after the reset.
Thanks for understanding and for your support.
Greetings,
We would still like to know the characters and clan names as our team will continue to investigate what caused the collapse of the server data.
Thanks in advance.
Hi,
Thank you for your feedback we’ll forward to the team that’s working on the server.
Please let us know if you encounter any other issue after the rollback.
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