10 months ago - Sarealac - Direct link

Hello,

Malkum can make a ticket over at the Help Centre and request them to delete the pieces they aren’t able to remove! Make sure to let them know you are only looking to get these pieces removed and you aren’t reporting anyone.

You can share the ticket number with us so we can poke our colleagues.

Please do take into consideration that our team has received a lot of requests lately so they may take a while to reply.

Hope this helps!

10 months ago - Sarealac - Direct link

Hello,

No problem, thank you for bringing it to my attention!

@jmk1999 understandable, you can always let it be clear that you only want those pieces removed and in the case that it isn’t possible to only remove them, they can let you know and go on from there.