over 4 years ago - Hugo - Direct link

Hi @c2i3, your previous post was in the General Discussion board, which we don’t monitor as closely as the Updates and Bugs section.

Additionally, topics are automatically closed after 7 days of inactivity, they are not manually closed by moderators.

Regarding the issue you’re experiencing, we’re aware and would really appreciate it if you could DM us with the logs generated after the issue occurs.

In order to get hold of them, please refer to the guide below:

over 4 years ago - Hugo - Direct link

@akindabigdeal If possible, we’d really appreciate it if you could send us your log files through DM as requested in the post above.