over 1 year ago - Mayra - Direct link

Greetings Exile,

Thank you for reaching out to us. Please submit a new ticket to our Help center so our team can investigate.

Make sure to specify your issue with the item is that you can’t craft it, and leave the PvP matter out since it’s a bug we are aware of.

Make sure to select “in-game purchase” as the issue type.

Have a great day!