[2019] Official Server Admin Program

Hey @SabunoHakia

It sounds like a good idea in paper, but as @Sera67 quickly pointed out it would be a management nightmare to keep track of every admin, their actions and the state of each server. This is the main reason we cannot offer this kind of service to start with. Even though we have been growing in the past couple of months, we’re still far from being enough to guarantee proper administration of each server or keeping track of a volunteer program like you suggested. Especially when each of those volunteers would be, in a way, representing us, the company, in front of many thousands of players.
We offer the official servers as a free service, but we understand this can lead to less than ideal situations in some servers. In that case we recommend checking out private servers, as some of them are real gems, including active administration, events, even admin-built cities!
Nonetheless, we appreciate the feedback @SabunoHakia and we try to improve as much as we can within the realms of our capabilities.