about 2 years ago - Mayra - Direct link

Greetings Exiles,

Thank you for your report. Can you please share the server number where you experienced this issue?
Also, please share your log files. You can find them by following:

\Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

We await your reply.

about 2 years ago - Mayra - Direct link

Greetings Exiles,

Thank you for your information and log files. We already forwarded them to our team for further investigation.

Please keep an eye out for forum notifications as we might reach out to you in case we need to ask more questions.

about 2 years ago - Mayra - Direct link

Hello @BoBo_PL,

On another thread, we investigated a similar case where a corrupt file was causing the crashes. We suggest you try the workaround while we keep investigating. You can find it here:

Please let us know if it works for you as well.

about 2 years ago - Mayra - Direct link

Hello again,

In this case, can you share with us another log file? It’s the MS Info one:

In order to generate an MSInfo file please follow the steps below:
1 - Press Win+R and in the displayed dialog box type “msinfo32”
2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export”
3 - Name your file as you see fit and save it to an easy-to-find location
4 - Send that file our way

We await your reply.

about 2 years ago - Mayra - Direct link

Greetings Exile,

Thank you for getting back to us. Our team is investigating all the information shared.

We appreciate your patience while we review this matter.