over 1 year ago - Mayra - Direct link

Greetings Exile,

Thank you for your report. By any chance could a clan mate have removed them from the chest?

In the meantime, can you share with us your character and clan names? As well as the exact location of the chest in question.

The approximate date and hour when you first placed them and when you noticed they were gone would also assist us in finding the source of the issue.

We await your reply.

over 1 year ago - Mayra - Direct link

Thank you for the additional information. We’ll ask our team to investigate it.

Happy Holidays!