about 4 years ago - Hugo - Direct link

Hello @Wildwolfy, this is not a single crash issue as there are several circumstances that can lead to dashboarding, and the developers focus on addressing as many as possible for each patch that is released.

We’d appreciate if you share additional information that we can relay to the team to help address further crashes, such as your current XBOX model, whether the game is installed to its internal HDD or to an external one, and on which specific occasions do you experience these crashes the most (combat, inventory or menu interaction, building).

For the time being, if loading into a singleplayer session before joining an online session is not working, we’d recommend that you ensure that your console is on a wired connection and that you reset its cache by holding the power button for 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

Additionally, you may try to perform a soft factory reset while keeping games and apps, or to fully reinstall the game, as both have reportedly assisted some users with mitigating this occurrence.