[2019] Thralls disappear when placed

Hey there,

Is this happening in online or offline play?

Hey @Jamesvannoy

Which settings did you adjust when this happened?

This is very odd. Could you check the event log to see if there’s something explained in there of what’s going on? (it can be accessed from the pause menu)

Our team is incorporating now from the Easter vacation.
Are the thralls that disappear added via the admin panel or are they broken normally with the Wheel of Pain?

Could you provide a video of this issue in action?
It’s pretty odd and we’ve not heard about something similar happening recently, so we suspect it has to do with some setting having an incorrect value.

You can check the settings ingame by going to the pause menu -> Settings -> Server settings. We’re also interested in seeing the thralls disappearing when placed down. Thanks in advance

Hey @Jamesvannoy

We deleted the second video as the admin password was easily visible. We suggest you change it soon just in case
Regarding the issue at hand, could you try to increase thrall decay time back to 14 days and see if the problem still happens? There could be an issue in that setting if our hunch is correct.

Thralls no longer use the hunger system, they decay instead. This timer is separate to building decay but the system is similar. By disabling it, thralls do not disappear when their owner does not log in for a certain period of time.
In your case there seems to be some sort of malfunction so we will send note to our QA about it and see if they can replicate this issue on their end.