over 5 years ago - Ignasis - Direct link

Hey @RichSephiroth

Welcome to our community.
Are you playing with a physical copy or the digital version from a secondary account? If so, please make sure the region of the base game and of the PS store the DLC was bought from match. Otherwise, they won’t be compatible. This is a restriction of the store itself set by the manufacturer.

over 5 years ago - Ignasis - Direct link

Hey @RichSephiroth

That’s an odd issue. If restoring licenses again doesn’t fix this situation, we would recommend contacting Sony’s customer service as there might be some problem with your primary account only they can fix.
Apologies for the frustration.

over 5 years ago - Ignasis - Direct link

Thanks for letting us know. Glad to see the issue got sorted out.