over 1 year ago - Mayra - Direct link

Greetings Exile,

Thank you for reaching out. If you experience this issue again in the future please try to leave and join the game to ensure all your account information is synced with our services.

If any other issues occur with your Battle pass progression or purchases please submit a ticket to our Help center so our team better assist you.

Make sure to select “in-game purchase” as the issue type.

Have a great week!