11 months ago - Sarealac - Direct link

Greetings Exile,

I’m sorry you are experiencing this issue.

Could you send us a video of you saving the game and logging back in so we have a better understanding of all the steps taken?

Thank you in advance.

11 months ago - Sarealac - Direct link

Hello everyone!

It seems like this issue may be with the Playstation not being able to save games properly. Could you please ask for assistance here: https://www.playstation.com/en-us/support/

If they can’t find any solution to your issue, please contact us again and we will investigate it!

Thank you in advance.

11 months ago - HighSaint - Direct link

Thank you for your reply Shijiri!

Regarding infractors that you may find in our game, please open a ticket through our Zendesk platform so that our dedicated team may investigate the issue properly.

In regards to your initial issue, may we ask if you’ve set your console for hibernation, instead of turning it off, the day before you noticed this problem?